Return to Fully Featured CRM System With Hosted Live Chat
Are you juggling multiple tools to manage customer conversations? Missing important leads because chat messages fall through the cracks? For small businesses, keeping track of customer interactions across different platforms can feel like an impossible task. That’s where a powerful Live Chat CRM solution makes all the difference. ClearCRM brings together comprehensive customer relationship management and real-time chat capabilities in one seamless platform — designed specifically for growing businesses like yours.
The Challenge for Small Businesses
Small businesses face unique challenges when it comes to managing customer relationships and communications. Without the right tools, these challenges can quickly become roadblocks to growth.
Missed Opportunities
When website visitors reach out through live chat but receive delayed responses or no response at all, they’re likely to take their business elsewhere. Studies show that 79% of customers prefer live chat because of its immediacy, but without proper integration with your CRM, these valuable interactions often go untracked and unmanaged.
Messy Workflows
Switching between separate chat tools and CRM systems creates inefficient workflows. Your team wastes precious time copying information between platforms, searching for customer history, and trying to piece together the customer journey. This disjointed approach leads to repetitive questions, inconsistent service, and frustrated customers.
Poor Customer Tracking
Without integrated Live Chat CRM capabilities, valuable conversation history disappears when chats end. Your sales team can’t see what was discussed in support conversations, and your support team lacks visibility into sales promises. This fragmented view of the customer leads to miscommunication and missed opportunities for personalized service.
Limited Scalability
Manual processes for tracking customer interactions simply don’t scale. As your business grows, the volume of conversations increases, making it impossible to maintain quality service with disconnected tools. What works for 10 customers quickly breaks down with 100 or 1,000, leading to overwhelmed teams and declining service quality.
“Before implementing an integrated Live Chat CRM, we were losing at least 30% of our potential leads simply because we couldn’t respond quickly enough or follow up effectively.”
How ClearCRM Solves Your Customer Communication Challenges
ClearCRM brings together powerful customer relationship management and live chat capabilities in one unified platform, specifically designed for small businesses that need simplicity without sacrificing functionality.
Unified Dashboard
Access everything you need in one place — customer profiles, conversation history, sales opportunities, and live chat — all from a single, intuitive dashboard. No more switching between tools or losing valuable context.
Automated Workflows
Save hours of manual work with intelligent automation. Automatically tag conversations, assign follow-up tasks, and route chats to the right team member. Turn chat conversations into sales opportunities with a single click.
Real-Time Customer Insights
See complete customer context during every conversation. View purchase history, previous support issues, and interaction preferences — all while chatting with customers in real-time.
Ready to streamline your customer communications?
Start your free 14-day trial today. No credit card required.
How a 10-Person E-Commerce Team Scaled with ClearCRM
The Challenge
BeautyBox, an online cosmetics retailer with 10 team members, was struggling to keep up with growing customer inquiries. Their disconnected systems meant chat conversations weren’t linked to customer records, resulting in missed follow-ups and lost sales opportunities.
The Solution
After implementing ClearCRM’s integrated Live Chat CRM solution, BeautyBox consolidated all customer communications in one place. Real-time chat conversations automatically connected to customer profiles, and the team could instantly see purchase history during conversations.
The Results
Within 30 days, BeautyBox achieved:
- 30% faster response times to customer inquiries
- 22% increase in sales from chat conversations
- 15 hours saved weekly on manual data entry
- 98% customer satisfaction rating for chat support
“ClearCRM’s integrated approach transformed how we handle customer conversations. What used to take three separate tools now happens in one seamless platform. Our team can focus on helping customers instead of managing systems.”
Benefits That Deliver Real Results
For Your Business
- Save 15+ hours weekly on manual data entry and switching between tools
- Reduce missed follow-ups by 40% with automated task creation from chat conversations
- Increase conversion rates by 25% through personalized, context-aware customer interactions
- Scale your customer service without proportionally increasing headcount
For Your Customers
- Get immediate responses through real-time chat on your website
- Experience personalized service from teams who have complete context
- Avoid repeating information across different conversations
- Receive consistent support regardless of which team member they speak with
Experience these benefits for yourself
Join 10,000+ small businesses already using ClearCRM
Why ClearCRM Is Better Than Competitors
ClearCRM
- Fully integrated Live Chat CRM in one platform
- Unlimited projects and contacts on all plans
- Intuitive interface designed for non-technical users
- Automated workflow creation without coding
- Complete mobile app with full functionality
- Starting at just $25/month for 3 users
Zendesk
- Separate products for chat and CRM functionality
- Limited contacts on basic plans
- Steeper learning curve for setup
- Advanced automation requires technical knowledge
- Limited mobile functionality on basic plans
- Starting at $49/month per agent
Intercom
- Powerful but complex chat capabilities
- Limited CRM features without add-ons
- Designed primarily for larger businesses
- Significant price increases as you scale
- Can be overwhelming for small teams
- Starting at $74/month for basic features
“We tried three different solutions before finding ClearCRM. It’s the only platform that gave us powerful Live Chat CRM capabilities without overwhelming our small team. The difference in usability is night and day.”
Frequently Asked Questions
How quickly can we implement ClearCRM?
Most small businesses are up and running with ClearCRM in less than a day. The live chat widget can be added to your website with a simple copy-paste code snippet, and our guided setup process helps you configure your CRM settings in minutes. Our team also offers free onboarding assistance to ensure you’re getting the most from your system from day one.
Can ClearCRM integrate with our existing tools?
Yes! ClearCRM integrates with over 50 popular business tools including Gmail, Outlook, Shopify, WooCommerce, QuickBooks, and major payment processors. Our open API also allows for custom integrations if you have specific needs not covered by our standard integrations.
Is ClearCRM suitable for my industry?
ClearCRM is designed to be flexible for various industries. We have customers in e-commerce, professional services, education, healthcare, real estate, and many other sectors. The platform can be customized to match your specific workflow and terminology, making it relevant to your unique business needs.
What happens after the free trial ends?
After your 14-day trial, you can choose from our flexible pricing plans starting at /month for 3 users. All your data and customizations from the trial period will transfer seamlessly to your paid account. If you decide ClearCRM isn’t right for you, you can export your data at any time – we don’t believe in locking you in.
Transform Your Customer Experience with ClearCRM
In today’s fast-paced business environment, your customers expect immediate, personalized attention. ClearCRM’s integrated Live Chat CRM solution gives small businesses the tools to deliver exceptional customer experiences without the complexity or cost of enterprise systems.
Stop juggling multiple tools and start building stronger customer relationships with a unified approach to communication and relationship management. Join thousands of growing businesses that have transformed their customer experience with ClearCRM.
Ready to get started?
Try ClearCRM free for 14 days. No credit card required.